Touch the Screen vs Press a Button

Is the touchscreen the end-all of user interfaces for mobile devices? There were rumors in early 2011 that the iPad2 would lose all physical buttons (which did not come true, obviously).  To me, that sounds like a really good and bad idea. Good, in the sense that a device that is all a big screen certainly looks nice. Bad, since it would be much less user-friendly than a device with some real physical buttons to press.

I have been thinking about this subject lately, after using a BlackBerry Torch 9800 as my work phone for a few months.  I like the device a lot, but there are certainly some rough edges and some places where there is a UI conflict between touching the screen and pressing the buttons. At the same time, I am using both an iPod Nano 3G, and a couple of iPod Touches. I used to have SonyEricsson Symbian-based P900, P990i, and G900 smart phones which also were combined touch/press devices with a stylus.

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Off-Topic: Set Own Number on BlackBerry

Ever since I got my BlackBerry smartphone, I was annoyed that the display said “My Number: Unknown number” in a number of places. I assumed that this would be automatic, just like everything else information-related on this device. However, I finally worked out how to “fix” the problem by manually setting my phone number.

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Poking Holes in Products

I recently started using a new mobile phone, a Blackberry Bold 9700. I am a bit ambivalent on some of its design features, but it is certainly a very different device from the much more friendly SonyEricsson I had before. Like anybody would do, I have been playing around with it to see what it can do and what not (notable things not working: the “AppWorld” application store is not available in Sweden, YouTube videos do not play in any way that I can figure out).

And almost inevitably, as you play around with a complex modern piece of software (which is what most of the phone is, after all), you find some obvious things which are just plain broken. You wonder, “why didn’t they think of this”, and “how could this ever escape testing?” My current best example is that the built-in web browser does not render the pages from Blackberry’s own support knowledgebase.

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