Does Documentation Matter for a Product?

How important is the documentation (manual, user guide, instruction booklet) for the actual quality and perceived quality of a product? Does it materially affect the user?  I was recently confronted by this question is a very direct way.  It turned out that the manual for our new car was not quite what you would expect…

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This is just the first page, and as you can see if you know Swedish or German or both, it is a strange interleaving of sentences in the two languages.

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