The other day, I checked out the web interface to the database of in-patient care diagnoses run by Swedish Socialstyrelsen. On first opening the site, it looked broken and unusable – the text was basically unreadable, mixing giant numbers with strange- looking regular characters, lines of text overlapping each other, and a general sense of being totally chaotic. That is not what you or I would expect from an official site of a government entity. They have no reason to play games with the look of the site. So how come it was all that broken? Didn’t they test the site properly under all circumstances?
Continue reading “Testing what the User will See (and why it might not work out)”