Touch the Screen vs Press a Button

Is the touchscreen the end-all of user interfaces for mobile devices? There were rumors in early 2011 that the iPad2 would lose all physical buttons (which did not come true, obviously).  To me, that sounds like a really good and bad idea. Good, in the sense that a device that is all a big screen certainly looks nice. Bad, since it would be much less user-friendly than a device with some real physical buttons to press.

I have been thinking about this subject lately, after using a BlackBerry Torch 9800 as my work phone for a few months.  I like the device a lot, but there are certainly some rough edges and some places where there is a UI conflict between touching the screen and pressing the buttons. At the same time, I am using both an iPod Nano 3G, and a couple of iPod Touches. I used to have SonyEricsson Symbian-based P900, P990i, and G900 smart phones which also were combined touch/press devices with a stylus.

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Off-topic: Outlook 2007 Zoom Bad GUI

It is a symptom of bad UI design when things just happen, and you have no why, and no visible indication to help you figure it out. Last night, I noted that the text in Outlook when composing email suddenly was way larger than normal. I put that way as a fluke, but today, the effect was still there, all the time. Strange. So I went in and checked my font settings, which were all fine. This being Office 2007, I suspected some kind of zoom effect, but there was no zoom indicator in any Outlook window. I tried ctrl-+ and ctrl– to see if Outlook respected the web-style view size shortcuts. But no effect.

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