I recently started using a new mobile phone, a Blackberry Bold 9700. I am a bit ambivalent on some of its design features, but it is certainly a very different device from the much more friendly SonyEricsson I had before. Like anybody would do, I have been playing around with it to see what it can do and what not (notable things not working: the “AppWorld” application store is not available in Sweden, YouTube videos do not play in any way that I can figure out).
And almost inevitably, as you play around with a complex modern piece of software (which is what most of the phone is, after all), you find some obvious things which are just plain broken. You wonder, “why didn’t they think of this”, and “how could this ever escape testing?” My current best example is that the built-in web browser does not render the pages from Blackberry’s own support knowledgebase.
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