How important is the documentation (manual, user guide, instruction booklet) for the actual quality and perceived quality of a product? Does it materially affect the user? I was recently confronted by this question is a very direct way. It turned out that the manual for our new car was not quite what you would expect…

This is just the first page, and as you can see if you know Swedish or German or both, it is a strange interleaving of sentences in the two languages.

I finally got to spend some time at the DAC show floor on Thursday (which was day four and the last day of the show). It was very quiet, not many people around, and many booths also running with low staffing. However, unlike the Embedded Systems Conference, this last day was not indicative of the show overall.